Terms & Conditions

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Effective Date: August 6, 2025
Software Name: Lakes Law House

1. Acceptance of Terms

By accessing or using the Lakes Law House software ("Software"), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Software.

2. License

We grant you a limited, non-exclusive, non-transferable license to use this Software for personal or professional use in accordance with these terms. You may not copy, modify, distribute, or reverse-engineer any part of the Software.

3. User Responsibilities

You agree to use the Software only for lawful purposes. You are responsible for maintaining the confidentiality of any login credentials associated with your use of the Software. You must not use the Software to upload or distribute any harmful, illegal, or malicious content.

4. Data and Privacy

By using the Software, you consent to the collection and use of information as described in our Privacy Policy. We do not sell or misuse user data.

5. Intellectual Property

6. Limitation of Liability

Lakes Law House shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of the Software. The Software is provided "as is" without warranties of any kind.

7. Modifications

We reserve the right to update or modify these Terms at any time. Continued use of the Software after such changes will constitute your consent to the updated terms.

8. Termination

We may suspend or terminate your access to the Software at any time if you violate these Terms.

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India, and any disputes will be subject to the jurisdiction of the courts located in [Your City/State, e.g., Uttarakhand].

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of domain name aradyaayurved.com ('Website'), including the related mobile site and mobile application (hereinafter referred to as 'Platform').

The Platform is owned by Lakes Law House, a company incorporated under the Companies Act, 1956 with its registered office at NEAR LIC OFFICE DAHILAMAU PRATAPGARH UP INDIA 230001 (hereinafter referred to as ?Platform Owner?, 'we', 'us', 'our')..

Your use of the Platform and services and tools are governed by the following terms and conditions (?Terms of Use?) as applicable to the Platform including the applicable policies which are incorporated herein by way of reference. If You transact on the Platform, You shall be subject to the policies that are applicable to the Platform for such transaction. By mere use of the Platform, You shall be contracting with the Platform Owner and these terms and conditions including the policies constitute Your binding obligations, with Platform Owner. These Terms of Use relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, 'Services'). Any terms and conditions proposed by You which are in addition to or which conflict with these Terms of Use are expressly rejected by the Platform Owner and shall be of no force or effect. These Terms of Use can be modified at any time without assigning any reason. It is your responsibility to periodically review these Terms of Use to stay informed of updates..

For the purpose of these Terms of Use, wherever the context so requires ?you?, 'your' or ?user? shall mean any natural or legal person who has agreed to become a user/buyer on the Platform..

ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING..

The use of Platform and/or availing of our Services is subject to the following Terms of Use:

To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account on the Platform..

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law..

Your use of our Services and the Platform is solely and entirely at your own risk and discretion for which we shall not be liable to you in any manner. You are required to independently assess and ensure that the Services meet your requirements..

The contents of the Platform and the Services are proprietary to us and are licensed to us. You will not have any authority to claim any intellectual property rights, title, or interest in its contents. The contents includes and is not limited to the design, layout, look and graphics..

You acknowledge that unauthorized use of the Platform and/or the Services may lead to action against you as per these Terms of Use and/or applicable laws..

You agree to pay us the charges associated with availing the Services..

You agree not to use the Platform and/ or Services for any purpose that is unlawful, illegal or forbidden by these Terms, or Indian or local laws that might apply to you.

You agree and acknowledge that website and the Services may contain links to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites. These links are provided for your convenience for provide further information..

You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with the Platform Owner for the Services..

You shall indemnify and hold harmless Platform Owner, its affiliates, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorney's fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.

Notwithstanding anything contained in these Terms of Use, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event..

These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India..

All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Pratapgarh and Uttar Pradesh.

All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website

Refund policy

Eligibility for Refunds

You are eligible for a full refund if the product is returned within [10 days]of purchase, provided it meets the conditions outlined in our Return Policy.
We offer refunds for products that are defective or damaged during shipping. If you receive a damaged product, please notify us within [3 days]of receiving the order.

Refund Process

After receiving your return, we will process your refund to the original payment method within 5 business days which will get credited within 7 business day.
The refund will exclude any shipping or handling fees unless the return is due to an error on our part (e.g., wrong product shipped, damaged items).

Partial Refunds

If the returned items are not in their original condition, or if the return is initiated after the 30-day period, we may issue a partial refund based on the condition of the returned items which will be notified you via mail.

4. Non-Returnable Items

The following items are not eligible for return or refund:

Opened or used products

5. Cancellations

If you wish to cancel your order, please contact us immediately. Once the order has been processed or shipped, we may not be able to cancel it.
Cancellations are subject to the same return policies as described above.

6. Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 24 hours of receiving your order with the following details:

Your order number
Photos of the damaged or defective product
Description of the issue We will arrange a replacement or refund as per our return policy.

Return Policy

We want you to be fully satisfied with your purchase. If for any reason you are not happy with your product, please review our return guidelines below.

Eligibility for Returns

You may return products within [10 days]of the delivery date, provided the item is unused, unopened, and in its original packaging.
Due to the nature of our Ayurvedic products, consumed or used products are non-returnablefor hygiene and safety reasons.
Products that are damaged or defective upon arrival are eligible for a return.

Return Process

To initiate a return:

Contact our customer service team call 7905798456 to request a return authorization.
Provide your order number and the reason for the return.
Once authorized, we will send you detailed instructions on how to return the product.

Shipping Policy

Processing and Shipping Times

Orders are typically processed within [1-2 business days]after payment confirmation.
Shipping times vary based on your location and the shipping method selected at checkout. Standard shipping usually takes [3-7 business days], while expedited shipping can take [1-3 business days].
The expected delivery will be within 7-10 days.

Delivery times are estimates and may be affected by external factors such as weather conditions or delays by the shipping carrier.

Shipping Rates

Shipping rates are calculated at checkout based on the weight and destination of your order.
We offer free shipping on orders over INR 1000 for selected regions.The exchanged products will be delivered within 5-7 business days

Tracking Orders

Once your order has shipped, you will receive a tracking number via email, which you can use to track your shipment on the carrier’s website.

Totle = Rs 0

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Terms & Conditions